CVE-2020-1778
No fix known EPSS <1%CVSS 4.1
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Products: OTRS AG OTRS
Distro releases
| Release | Package | Fixed in |
|---|---|---|
| Ubuntu 16.04 LTS | otrs2 | no fix |
| Ubuntu 18.04 LTS | otrs2 | no fix |
| Ubuntu 20.04 LTS | otrs2 | no fix |
| Ubuntu 22.04 LTS | otrs2 | no fix |