CVE-2020-1776
Fixed in a distro release EPSS <1%CVSS 3.5
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
Products: OTRS AG ((OTRS)) Community Edition, OTRS AG OTRS
Distro releases
| Release | Package | Fixed in |
|---|---|---|
| Debian 10 | otrs2 | 6.0.16-2+deb10u1 |
| Debian 11 | otrs2 | 6.0.29-1 |
| Ubuntu 16.04 LTS | otrs2 | no fix |
| Ubuntu 18.04 LTS | otrs2 | no fix |
| Ubuntu 20.04 LTS | otrs2 | no fix |