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CVE-2019-18179

Fixed in a distro release EPSS 2%CVSS 3.5

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

Published 2020-01-06 · CVE record · OSV

Products: otrs, debian_linux, opensuse backports_sle, opensuse leap

Distro releases

ReleasePackageFixed in
Debian 10otrs26.0.16-2+deb10u1
Debian 11otrs26.0.24-1
Debian 8otrs23.3.18-1+deb8u12
SUSE Package Hub 15otrs5.0.42-bp151.3.3.1
SUSE Package Hub 15 SP1otrs6.0.29-bp152.2.5.4
SUSE Package Hub 15 SP1otrs5.0.42-bp151.3.3.1
SUSE Package Hub 15 SP2otrs6.0.29-bp152.2.5.4
SUSE Package Hub 15 SP2otrs6.0.29-bp152.2.8.1
Ubuntu 16.04 LTSotrs2no fix
Ubuntu 18.04 LTSotrs2no fix
openSUSE Leap 15.1otrs5.0.42-bp151.3.3.1
openSUSE Leap 15.1otrs6.0.29-bp152.2.5.4
openSUSE Leap 15.2otrs6.0.29-bp152.2.5.4