CVE-2019-13457
Fixed in a distro release EPSS <1%CVSS 4.3
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Products: otrs
Distro releases
| Release | Package | Fixed in |
|---|---|---|
| SUSE Package Hub 15 | otrs | 5.0.42-bp151.3.3.1 |
| SUSE Package Hub 15 SP1 | otrs | 5.0.42-bp151.3.3.1 |
| SUSE Package Hub 15 SP1 | otrs | 6.0.29-bp152.2.5.4 |
| SUSE Package Hub 15 SP2 | otrs | 6.0.29-bp152.2.5.4 |
| SUSE Package Hub 15 SP2 | otrs | 6.0.29-bp152.2.8.1 |
| Ubuntu 16.04 LTS | otrs2 | no fix |
| Ubuntu 18.04 LTS | otrs2 | no fix |
| Ubuntu 20.04 LTS | otrs2 | no fix |
| Ubuntu 22.04 LTS | otrs2 | no fix |
| openSUSE Leap 15.1 | otrs | 5.0.42-bp151.3.3.1 |
| openSUSE Leap 15.1 | otrs | 6.0.29-bp152.2.5.4 |
| openSUSE Leap 15.2 | otrs | 6.0.29-bp152.2.5.4 |