CVE-2019-12497
Fixed in a distro release EPSS 2%
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
Products: otrs, debian_linux
Distro releases
| Release | Package | Fixed in |
|---|---|---|
| Debian 10 | otrs2 | 6.0.16-2+deb10u1 |
| Debian 11 | otrs2 | 6.0.19-1 |
| Debian 8 | otrs2 | 3.3.18-1+deb8u10 |
| SUSE Package Hub 15 | otrs | 5.0.42-bp151.3.3.1 |
| SUSE Package Hub 15 SP1 | otrs | 6.0.29-bp152.2.5.4 |
| SUSE Package Hub 15 SP1 | otrs | 5.0.42-bp151.3.3.1 |
| SUSE Package Hub 15 SP2 | otrs | 6.0.29-bp152.2.5.4 |
| SUSE Package Hub 15 SP2 | otrs | 6.0.29-bp152.2.8.1 |
| Ubuntu 16.04 LTS | otrs2 | no fix |
| Ubuntu 18.04 LTS | otrs2 | no fix |
| openSUSE Leap 15.1 | otrs | 5.0.42-bp151.3.3.1 |
| openSUSE Leap 15.1 | otrs | 6.0.29-bp152.2.5.4 |
| openSUSE Leap 15.2 | otrs | 6.0.29-bp152.2.5.4 |