CVE-2017-9324
Fixed in a distro release EPSS 2%
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Products: otrs, debian_linux
Distro releases
| Release | Package | Fixed in |
|---|---|---|
| Debian 11 | otrs2 | 5.0.20-1 |
| Debian 8 | otrs2 | 3.3.9-3+deb8u1 |
| Ubuntu 16.04 LTS | otrs2 | no fix |