CVE-2013-3551
Fixed in a distro release EPSS 2%
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Distro releases
| Release | Package | Fixed in |
|---|---|---|
| Debian 11 | otrs2 | 3.2.7-1 |
| Debian 7 | otrs2 | 3.1.7+dfsg1-8+deb7u1 |
| openSUSE Tumbleweed | otrs | 3.3.14-37.1 |